Image

Agent Newsreader + Email Support

BUY AGENT 4.2
$US 29.00
Includes a free upgrade to Agent 5.0
 
UPGRADE TO 5.0
$US 15.00
Save $4 by upgrading before Agent 5.0 is released.

We provide 90 days of free email support for:

  • Agent 4.x -- all versions of the current development stream.
  • Agent 3.3 -- the most recent version of the previous development stream.

If you are using an earlier release of Agent, please read our Upgrade Policy and consider upgrading to a more recent version.

Order Inquiries

Order Problems
If you encounter any problems with your Agent order, send an email to Agent Order Inquiries or leave a voice message at 866.969.2843.
Lost Registration Key
If you've lost your registration key, fill out the Agent Lost Key Request Form.

Support Resources

Installation and Upgrade
Go to the Install and Upgrade Page for complete instructions on how to install or upgrade Agent.
Release Notes
Go to the Release Notes Page for a detailed descriptions of the content of each Agent release.
Frequently Asked Questions (FAQ)
Go to the Agent FAQ for answers to frequently asked questions about Agent.
On-Line Help
Use the Help menu to consult our extensive on-line help. Go to the Agent Download Page for the most current help file.

Support Inquiries

Email Technical Support * 
To send an email to the Agent Support Team use Agent's Help | Post Support Question via Email menu option or use the Agent Technical Support Request Form.
Request a Feature
Use the Agent Feature Request Form to request a feature in Agent.

Agent Mailing List

Use the Agent Mailing List form to subscribe or un-subscribe to the Agent mailing list.

Change of Address

Use the Change of Email Address form to update your email address.

APN Support

For support on Agent Premium Newsgroups (APN), go to the APN Support Page.